Durham Region Transit's Accessibility Spotlight 

Stay tuned for our monthly spotlight highlighting all the accessible features of our transit service! 

DRT designated mobility aid areas

All Durham Region Transit buses have a minimum of two designated mobility aid securement areas, as highlighted below. Securement is not mandatory, and customers will have to notify the operator if they wish for their mobility aid, to be properly secured. All DRT operators are trained in the proper securement techniques to ensure safety of both the customer, the mobility aid, and passengers. When not being occupied by a mobility aid, this area has folding seats to allow for additional seating on the bus. 

 

Inside of a DRT bus with a number one and number 2

Accessible boarding with DRT

DRT buses offer fully accessible boarding. Our low-floor (no stairs) kneeling buses can physically lower the bus to the same height of the curb and DRT buses are also equipped with a folding ramp. If you require the folding ramp to board, advise the operator, who will be happy to deploy the ramp. Be sure to position yourself with the front doors, approximately a couple metres away from the edge of the curb, allowing space for the doors to open and the ramp to be deployed. 

DRT bus in accessible boarding mode

 Bus route number and final stop destination announcement
 When the bus arrives at a stop, the bus route number and final stop destination will be electronically displayed on both the front and side of the bus and will be audibly played out loud. These accessible pre-boarding announcements are available on all DRT buses. If you miss the announcement or are unsure, you can always ask the DRT operator, who would be happy to assist you. 

DRT bus by a sidewalk DRT bus by a bus stop

Accessible transit stops
 

Did you know?
Ahead of the January 2025 deadline, Durham Region Transit (DRT) is working hard to ensure transit stops are accessible in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). Currently, our accessible stops have a concrete pad, which provides sufficient space for persons using mobility aids (e.g., wheelchair), making it easier to board our fully accessible buses using the folding ramp. Many of our stops are also equipped with a shelter, providing a safe space with both seating and standing room, for those with and without mobility devices. We aim to install shelters at all DRT stops with 20 daily boardings per day or more. 

A Durham Region Transit bus shelter with concrete pad in front for accessibility