Transit Executive Committee: Launch of PRESTO Contactless Payment; Transit Service and Financing Strategy; Transit Assistance Program; Abilities Centre Pathways program

Whitby, Ontario – On February 8, members of the Durham Region Transit Executive Committee (TEC) met to discuss various Durham Region Transit (DRT) initiatives and updates. Details and highlights include:

• Launch of PRESTO contactless credit card payment: On Monday, January 23, contactless credit card payment became available for DRT customers. Customers now have an option to pay fare by tapping PRESTO card or credit card, including credit cards linked to smartphones and smartwatches. Read about contactless credit card payment.
• Transit Service and Financing Strategy (2023-2032): A comprehensive overview of Durham Region Transit services and financing strategy was provided. The Transit Executive Committee approved a comprehensive multi-year service and financing plan for strategic priorities over the next 10 years.
• Significant investments in revenue service hours to enhance access, frequency and reliability for customers
• DRT’s E-Mission Zero Fleet Electrification Plan
• New infrastructure and passenger amenities for an enhanced customer experience
• Modern fare structure
• Permanent Transit Assistance Program (TAP): The TAP was approved as a permanent product within DRT’s fare structure. Staff will report on the feasibility of expanding eligibility for TAP to include persons receiving assistance through other government support programs.
• Abilities Centre Pathways program participants learn about DRT: DRT participated in the Abilities Centre’s Pathways program in the fall of 2022. The program is designed to introduce participants to everyday community settings and develop important functional skills. DRT representatives facilitated a session to help participants learn more about how to use DRT public transit services. After the session, DRT received a letter that the session resulted in 100 per cent of participants feeling confident in their ability to take the bus safely, plan a bus route, take the bus and pay their fare.

Quotes

“The Region of Durham values DRT’s collaboration with our community and organizations, supporting residents as they build their confidence in using public transit. The Region is committed to advancing public transit so community members and visitors can rely on DRT to travel wherever they live, work or play.” 

-        John Henry, Regional Chair and Chief Executive Officer

“Access to frequent and reliable transit service is essential to our vision of a healthy, prosperous community for all. DRT’s 10-year service and financial strategy will support residents to conveniently travel within their community or across the Region using public transit.”  

-      Marilyn Crawford, Regional Councillor for the Town of Ajax and Chair of the Transit Executive Committee for Durham Regional Council

“Today was the first step towards an even brighter future for public transit in Durham. Building on past successes and a commitment to equity and excellence, DRT employees look forward to opportunities for significantly advancing public transit across the Region.”

-        Bill Holmes, General Manager of Durham Region Transit

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For more information, please contact Corporate Communications.